Columns

BookMyShow clarifies posture on Coldplay concert ticketing concern, ET Retail

.Mumbai: After the Mumbai Cops's Economic Offences Wing (EOW) called in the Ceo (CHIEF EXECUTIVE OFFICER) and also one more representative of BookMyShow concerning claimed dark advertising of tickets for English rock band Coldplay's upcoming concert in Mumbai, BookMyShow has actually released a claim, clarifying its own stand and action required to make certain decent ticketing. "With 13 thousand (1.3 crore) fans anxious to get tickets and also visited, feelings ran high up on September 22nd on BookMyShow for Coldplay's Songs Of The Spheres Globe Scenic Tour 2025 in India. At BookMyShow, our experts've worked hard to make sure every fan had a fair chance to safeguard tickets, covering it at 4 tickets every user across all shows, offering clear, bit-by-bit reservation manuals as well as preserving transparent interaction through all our official channels," a BookMyShow spokesperson clarified. The speaker also took note that due to unprecedented requirement, a 3rd Mumbai series was actually included: "Our experts implemented a queueing system to handle the frustrating demand and also resolved issues, inducing a short hold-up, yet guaranteeing marginal interruption for legitimate followers. Because of the remarkable requirement, a third Mumbai program was actually added not long after that, which also acquired a fantastic response." BookMyShow dealt with the unsanctioned purchase of tickets as well as discussed, "It related to our notification nevertheless that unauthorised platforms listed (as well as are remaining to checklist) tickets for Coldplay's Songs Of The Spheres World Trip 2025 in India, both just before and after the official purchase. BookMyShow has no affiliation with any such unauthorised ticket selling/reselling platforms including but not confined to Viagogo and Gigsberg or even third-party people for the function of selling Coldplay's Songs Of The Spheres Planet Excursion 2025 in India." Putting down the black advertising of tickets, the declaration added, "Scalping and also black advertising of tickets is actually stringently punished and culpable through rule in India and BookMyShow vehemently opposes this technique. Our team possess not simply filed a problem along with the cops authorities however are also proactively collaborating with all of them to provide comprehensive help in the examination of this particular concern anyway that might be actually required. To our customers, our experts wish to say again that any kind of tickets bought from unauthorised resources will certainly go to their own danger as well as might likely be actually void or even fake tickets." Earlier on Friday, Mumbai Authorities's Economic Offences Airfoil (EOW) summoned Ashish Hemrajani, Chief Executive Officer of Big Tree Home entertainment, the moms and dad firm of BookMyShow, together with the provider's specialized head, about an investigation right into the claimed underground market purchases of Coldplay performance tickets. The summons happened after Proponent Amit Vyas filed a problem, implicating answer platform of helping with the black marketing of tickets for the extremely prepared for Coldplay gig, set up to become had from January 19 to 21, 2025, at DY Patil Stadium.According to Vyas, tickets that were actually priced at Rs 2,500 are being actually resold by 3rd parties and influencers for as high as Rs 3 lakh. He has actually alleged that BookMyShow tricked the general public and Coldplay followers, and also is seeking an FIR to be enrolled against the provider on fraudulence costs. The EOW has currently captured Vyas' claim and also has actually identified many brokers involved in the supposed ticket scalping. Additional examinations are underway, and also extra people are actually assumed to be summoned among the situation. The Coldplay concert, set to happen coming from January 19 to 21, 2025, at DY Patil Coliseum, is among the absolute most impatiently awaited activities of the year.
Posted On Sep 29, 2024 at 11:05 AM IST.




Join the community of 2M+ market experts.Sign up for our newsletter to receive latest knowledge &amp analysis.


Install ETRetail Application.Acquire Realtime updates.Conserve your favourite articles.


Scan to download App.